Terms and Conditions
1. Introduction
Welcome to DFE Ltd, a construction and landscaping business offering services across the UK. These Terms and Conditions govern your use of our website and services.
2. Acceptance of Terms
By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website.
3. Services
We provide a range of construction and landscaping services. Specific services are outlined on our website and may vary based on project requirements.
4. Quotes and Estimates
Any quotes or estimates provided through our website or other communication channels are subject to change based on site assessments, project requirements, and material availability. Final pricing will be confirmed following the site visit or consultation.
5. Booking and Payment
Bookings for our services can be made via our website or by contacting us directly. Payment terms and methods will be discussed upon booking and are subject to our pricing policies. A deposit may be required prior to work commencing, with the balance due on completion.
6. Cancellation and Refunds
Cancellation policies for booked services will be communicated at the time of booking. Refunds are subject to our refund policy and may vary depending on the circumstances, such as the stage of work completed or materials purchased.
7. Scope of Work
The scope of work for construction and landscaping projects will be outlined in detail in our agreements or contracts. Any changes to the scope may incur additional charges, which will be communicated and agreed upon before proceeding.
8. Intellectual Property
All content on our website, including text, images, designs, logos, and other materials, is the property of DFE Ltd and is protected by copyright and intellectual property laws. You may not use, copy, or reproduce any material without our prior written consent.
9. Liability and Warranty
While we strive to deliver high-quality services, we cannot guarantee specific outcomes due to the variable nature of construction and landscaping work. We are not liable for any damages resulting from the use or inability to use our services. Warranty terms, if applicable, will be specified in the contract for each project.
10. Indemnity
Users agree to indemnify and hold harmless DFE Ltd, its employees, contractors, and agents from any claims, damages, or expenses arising out of their use of our services, including any violation of these Terms and Conditions.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales, and any disputes arising from these terms will be subject to the jurisdiction of the courts of England and Wales.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: hello@dfeltd.co.uk
Phone: 07514 279 708
Registered Address: Foxhollow, Colne Road, Bluntisham, Cambridge, PE28 3LU
By accessing or using our services, you acknowledge that you have read and agree to these Terms and Conditions. Thank you for choosing DFE Ltd!
Private Policy
1. Introduction
Welcome to the Privacy Policy of DFE Ltd. This policy outlines how we collect, use, disclose, and protect your personal information in compliance with the UK’s Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
2. Collection of Personal Information
We may collect personal information from you directly when you contact us, request quotes, book services, or engage with us in any other way. This may include:
Your name, address, email address, phone number, and other contact details
Project details (e.g., type of service, specifications, or requirements)
Payment and billing information
We collect this information to provide our services effectively and communicate with you about your project.
3. Purpose of Collection
We collect and process your personal information primarily to:
Respond to inquiries and provide quotes or estimates for our services
Process bookings and manage service delivery
Communicate with you regarding the status of your project
Manage payments and invoices
Fulfill contractual obligations and comply with legal requirements
With your consent, we may also use your information for marketing purposes, such as sending newsletters, special offers, or updates about our services.
4. Use and Disclosure of Personal Information
We will only use your personal information for the purposes it was collected, unless we have obtained your consent for another purpose or are required by law to disclose it.
We may share your personal information with third-party service providers who assist us in delivering our services. This may include contractors, suppliers, payment processors, and other trusted partners. These third parties are required to safeguard your information and are not allowed to use it for any other purpose.
5. Security of Personal Information
We take appropriate technical and organisational measures to ensure your personal data is kept secure and protected from unauthorised access, alteration, or disclosure. While we take every effort to secure your data, no method of data transmission or storage is completely secure. We cannot guarantee its absolute security but are committed to minimizing any risks.
6. Access and Correction
You have the right to access the personal information we hold about you. If any of your details are incorrect or need updating, you may request that we correct them. To exercise this right, please contact us using the contact details provided below.
7. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymise it.
8. Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience, enhance website functionality, and analyse website traffic. By using our website, you consent to our use of cookies in accordance with this policy. You can manage or disable cookies through your browser settings if you wish.
9. Changes to Privacy Policy
We may update or amend this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
DFE Ltd
Foxhollow, Colne Road,
Bluntisham, Cambridge,
PE28 3LU
Email: hello@dfeltd.co.uk
Phone: 07514 279 708
By using our services or interacting with our website, you acknowledge that you have read and agree to this Privacy Policy.